Refund Policy
Clear guidelines for refunds and cancellations
Last Updated: November 2025
This Refund Policy ensures transparency and clarity regarding financial transactions and service commitments between you and Grah Chakra.
Important: Please read this policy carefully before making any purchases on our platform.
1. Introduction
At Grah Chakra, we strive to provide the best possible experience and services to all our users. This Refund Policy outlines the terms and conditions under which refunds are granted for services purchased through our website or platform.
By purchasing any of our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.
2. No Refund After Astro Trading Profile Generation
Important: Once the Astro Trading Profile has been created, generated, or delivered to you, no refund will be provided under any circumstances.
This is because the Astro Trading Profile is a customized, personalized service based on your unique details and cannot be reused, resold, or reversed once generated.
3. Eligibility for Refund (If Applicable)
Refunds may only be considered under the following limited conditions:
The payment was made by mistake and the service has not yet started.
You were charged more than once for the same service (duplicate payment).
The service was not delivered due to an internal error on our part and we are unable to fulfill it.
All refund requests will be reviewed on a case-by-case basis, and the decision of Grah Chakra shall be final.
4. Refund Request Process
If you believe you are eligible for a refund, please follow the steps below:
Contact our support team within 3 days of the transaction.
Provide your order details, payment reference number, and reason for the refund request.
Our support team will review your request and respond within 5–7 business days.
If approved, refunds will be processed through the original payment method within 7–10 business days depending on your bank or payment provider.
5. Non-Refundable Situations
Refunds will not be issued in the following situations:
Once the Astro Trading Profile has been generated or delivered.
If you fail to provide required information necessary for report generation.
If you fail to access or use the service due to your own technical issues.
If you simply change your mind after purchase.
6. Updates to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our services after such updates constitutes acceptance of the revised policy.
📞 Contact Us
If you have questions regarding this Refund Policy or want to request a refund, please contact us:
Support Information
Preferred for refund-related inquiries
+91-8140303014
Available for urgent payment issues
Response Commitment
We are here to assist you and will respond to your query within 48 hours. 💬